“We have always had Paula there through good and bad times. When we had car troubles and we needed immediate Jiffy Lube gift cards or when we are celebrating and we needed immediate food or retail cards, Paula patiently always has our backs. If she says she will call or email, she actually does. She is absolutely incredible. Over the years she has saved us so much time and money. Paula is family, and she is so dedicated. Once Paula gets involved, we are always guaranteed a resolution.”

Eula and Grogan R.

“Regina is always positive and very helpful. I always call and ask for her. She understands my needs and works hard to get what I need. Thanks so much!”

Deb B.

“I couldn't have asked for a better person to talk to! Perry was excellent!!! He joked around with me talked about experiences he helped me decide on where I wanted to go and what I wanted to, and he was extremely helpful on giving me the information that I needed! What a great guy!!!”

Nicholas B.

“Kia helped me with my car rental and was very friendly and helpful.”

Brenda H.

“Always a pleasure to use My Membership Program and Raquel is the BEST!!!”

Carla G.

“Perry is the best travel agent and I always love to deal with him. I get the best rates for all the cruises.”

Mary G.

“Karel was really nice and responded with all details requested.”

Maria B.

“Dee was very patient with me. Juggling dates and times back and forth. I was confused. But all worked out. Thanks for your patience!!”

Philip S.

“My Specialist is the best travel agent I have ever worked with. I know what I'm talking about because I used to be a travel agent. She definitely always goes above and beyond.”

Shirley L.

“Our family loves Paula! She is truly an asset to your company. Whether it’s my daughter or granddaughter reaching out to her for help, she always provides phenomenal service and we are so glad she is there.”

Eula and Grogan R.

“My specialist was extremely helpful in taking care of my concerns on booking a park and fly package.”

Robert R.

“We depend on Karel for our travel needs. He's always professional, friendly and competent. Excellent service without exception.”

Wiet B.

“Perry tried his best with a great attitude.”

Magda B.

“Been working with Karel for 5 years now, have received excellent service in a very professional manner.”

Tom M.

“Karel always provides outstanding service, with a pleasant, professional attitude. He is outstanding!”

Kathryn C.

“Dee is very good at her job.”

Marcus M.

“I have used my membership program multiple times and I have encouraged my coworkers to do the same. My specialist always provides great service and always finds the best price.”

Christina S.

“Karel has been prompt and courteous in his interactions with us. We appreciate all the help and assistance he has given us.”

Cathy K.

“My specialist is my absolute favorite to work with! I've been working with her for years and I was so happy to have her answer the phone and help me plan my daughter’s 5th birthday trip to Chicago!”

Sarah H.

“I booked the hotel through my membership program website, Regina called me to say that she could get a better rate for me on the hotel. This was very much appreciated. I really love this service and will continue to use it in the future for all of my travel needs.”

Diane C.

“It was great being able to call a Specialist and they do all the leg work for me. I hope to plan more trips and will continue to use my membership program.”

Lucretia J.

“Great Customer service and a great Price beat any agency for the trip well worth having this service.”

Dudley S.

“Dee is and has been spectacular under any and all circumstances. Whether I am organized or not she will patiently go above and beyond to make sure our family best interests are met. She treats us like family and we confidently know we will be taken care of.”

Selena R.

“Raquel, she was very pleasant to deal with and patient!”

Mark R.

“Perry is the best”

Sandra S.

“Perry was so efficient and went the extra mile to give me the best service and rate possible. Great job.”

Bob F.

“Raquel has always been a pleasure to speak with, she's professional as well as personable. Raquel has always gone above and beyond to satisfy my personal traveling needs and I absolutely enjoy speaking with here.”

Stephanie S.

“Thank you! Dee for investigating my best choice of hotels. Appreciate it!”

Helen D.

“This not the first time have had the pleasure of Karel’s service; however, I can say this, it will not be the last time either. He has shown perfect CS, attitude, and professionalism.”

Mike K.

“I truly enjoy conducting business with my membership program. The interaction with employees is a pleasure and professional. Keep up the good work.”

Harold B.

“My specialist is such a capable, professional and responsive representative of your company. She's the best! I have recommended her to friends and will continue to do so.”

Sharon O.

“I love my membership program. I tell my coworkers and family members about it all the time. You all have great deals!”

Anthony A.

“Unknowingly, I called near the closing time for a Saturday, and Jesse was extremely helpful, giving me tips on the fearful identity theft occurrence I had experienced and walking me through the enrollment process. I really appreciated his knowledge and patience.”

JOSEPHINE H.

“Raquel called me after hours after I submitted an email request. She was extremely professional and helpful. It was a pleasure dealing with her.”

Lynne A.

“My Specialist is outstanding! She understands our needs and works tirelessly to get the very best price and value for us! I love working with her because I know she will be professional and determined in gaining the very best value for us whether for one night or an extended stay.”

Kathryn C.

“Oh Karel, I can’t thank you enough for all you have done to help me in this difficult situation. Without your help I did not feel like it was going to ever be resolved. You are absolutely the “Gold” standard of what the best is in customer service. You never gave up and consistently try again and again even when I did not ask for help yet again. You took it upon yourself to follow-up and kept checking in.”

Jill T.

“Karel was very professional, super nice to deal with and had the best attitude (I'm not always an easy person to deal with). Thank you, Karel, for making my day.”

Sharon V.

“Always a pleasure dealing with Perry. Get great price and perks. Awesome!!!”

Michael V.

“My Specialist has provided us with outstanding travel assistance for at least 12 years. She's exceptional. Professional, friendly, patient, prompt and willing to go the extra mile. ALWAYS! Thanks to her and my membership program, all our travel planning has been made easy for us. Especially since we do not know how to navigate the internet very well at all. Thank you”

Wiet B.

“Dee did an exceptional job securing my reservation at a lower price than previously quoted saving me extra money. She conferenced me in on the call to the hotel and made sure I received the package I desired. Rest assured I will be using my membership program more often. Thanks Dee!”

Lucretia J.

“Raquel was able to give me the best deal for the money!”

Mary B.

“I have booked several trips with Regina and will continue to do so. She's Great!”

Caroline Z.

“I had the pleasure of having my specialist assist me today. I needed to reserve a rental car and book hotel reservations. Due to an event and hotel demand for the dates I needed. She contacted the hotel via conference to better assist me with locating a room. To no avail with the call, she continued to search and was able to secure me a hotel. She provided the highest level of customer service, going above and beyond. Thank You! Thank You!”

Jessie J.

“The staff at my membership program are always helpful and try to find the best price and accommodations for our travel needs.”

Marian H.

“I started out using the website but then received an email from Karel telling me he found a better rate without me asking him to do that! Then the day of my trip I asked him to check again and he promptly replied and found me an even lower rate! I really appreciated his help and prompt response!”

Glenice B.

“Upon calling the Benefits Plus number, I was fortunate to be referred to and assisted by your specialist. She was professional, knowledgeable, friendly, and so very patient in accepting my calls. She did not hesitate to assist me in placing the order and then by placing three-way calls with Viator tours to ensure that all our information was entered correctly for our visit. I am very grateful to her for her help. You are fortunate to have her as an employee, as are those she assists.”

Linda K.

“We booked 2 nights, only able to spend one night. My specialist was excellent in working with Best Western for the second night refund. THANK YOU!!!”

Tiffany S.

“Perry is the best! He truly knows the cruise industry and all it entails. Always so informative of any changes that may occur in our travel itinerary. Responds quickly to any of my questions.”

Diane M.

“Perry is a real expert and is very knowledgeable of all that is related to the travel industry. He is a pleasure to work with and makes all the planning painless. I look forward to my next vacation planning because I know Perry will do a great job. in finalizing everything.”

Shirley W.