“My specialist has always been the best agent we have ever had. Always friendly, speedy, and willing to help. She has helped us to set up several different travel vacations and we have always been pleased with her professionalism. We will always seek her help for any of our travel plans.”
Mark Z.
“If we’re being honest, we both know short of bringing my dinner on a platter, you guys have it all.”
Robbie M.
“The customer service is unmatched! Thank you for taking such great care of your members!”
Kristina U.
“I'm so impressed by the customer service with my membership program. I may still book another trip this month so will email you when I know for sure.”
KCV
“My membership program provides a great service that is easy to use and the specialist are always wonderful to work with!!”
Kelly S.
“Perry I just wanted to say you nailed it again, we had the best time! We appreciate you more than you know! We can’t wait to book our next vacay with you!!....we can’t say enough good things about you!”
Whitney B.
“My specialist provided excellent service; she called the hotels to ensure we were able to get what we needed as we were traveling with pets. Thank you for always making it so easy and pleasurable to work with my membership program.”
Joanie D.
“Karel was AMAZING and was able to get me all set up. Phew!”
Katie H.
“My specialist has helped me twice with travel arrangements and I have told everyone including our bank how terrific the service and she is!”
Molly L.
“I just want to say that I am happy to read about the new Cash Back program! I have been a Rakuten member since it was Ebates! I'll be submitting that documentation in November when my next "Big Fat Check" gets to me! Haha.”
LL
“My representative did an awesome job with my recent trip to Dallas. Let me tell you, having your services in my back pocket really gave me peace of mind when traveling these days!”
Katie H.
“Thank you so much you are the best. I’m so glad I booked my travel through my membership program.”
Krista G.
“Karel, Thank you for the email. I am interested in the lower rate. Thanks for looking out for me.”
Tracy L.
“Thanks so much for all your help! Don’t know what I would do without my membership program for travel”
Dianne D.
“She was so good! This was my 1st time using this service. I received above and beyond excellent service. I have already told everyone about this service.”
Patricia P.
“Thanks again for doing a great job on the lower rate. You ROCK!”
Janet V.
“Dee was awesome, very helpful and pleasant to work with”
Pamela S.
“That is amazing! Yes! please and thank you!”
Emily C.
“I can’t thank you enough for not only taking care of this but for doing it so quickly. I am more convinced than ever that my membership program is the way to go for bookings.”
Janet D.
“She also offers information or services I didn't know I wanted to know.”
Adam J.
“Thank you so much my membership program rocks!”
Neal M.
“You are the BEST!”
Doug B.
“Thank you so much again for all your assistance Scott, you were wonderful!”
Jill T.
“My Specialists is the most knowledgeable and always gets back to me ASAP She is a delight to work with.”
Tammy M.
“I have to go to Montgomery country for medical and dental procedures. I live in Clermont Florida therefore the auto train was my best option. Ms. Dee walked me thru the reservations and provided my help to board along with hotels made it all work out smoothly. The whole process was a pleasure. Thank you!!!”
Harold B.
“I have signed up for Alert 1 and I am so glad, I could not use my phone and had no way to get help when my blood sugar dropped. Alert 1 called my family, and I was able to get help right away. I am so thankful for my membership program and Alert 1”
Irene M.
“I would like to sincerely say that my specialist is an outstanding asset!! She helped me in ways that I was unaware existed. She has gone above and beyond with the utmost patience. Thank you very much. Your efforts are very much appreciated.”
Maryann P.
“Jody Thank you so much! I was able to complete my booking thanks to you which saved me over $1400 had I gone directly to their website!! This is my dream vacation and couldn’t be doing this without my membership program! Thank you!!”
Kristina U.
“Thanks Dee!! I appreciate you digging to find this. You are awesome! :-)”
Heidi R.
“Dee helped me out today. She is very patient, nice person and funny. She assisted me to log on my membership program. I am happy with her good customer service.”
CORA P.
“Dee does all our travel plans. Would not go to anyone else. Have recommended Dee Peters to others. Excellent service.”
Joy S.
“Special thanks to my specialist for her exceptional customer service! Will definitely use this benefit again!”
Mina N.
“Have a great time whatever you do! Happy thanksgiving! You are a gift to me, so thank you!!”
Claire O.
“It's nice to know I have people helping to protect my personal information. Thank you very much.”
William F.
“I like how you have my back.”
Tammy M.
“She was quick in getting back to me. Made the process so easy! Thanks!”
Michelle S.
“My representative was able to answer all of our questions. She was really friendly and gave us great advice for our trip. She booked our flights and made sure all of our questions could be answered. Highly recommend!”
Monica L.
“Perry is hands down the best rep! He honestly does not get paid enough to put up with people like me. He always knocks it out of the park though and I will always reach out to him for any travel/vacation needs I may have. Thank you, Perry!!”
Whitney B.
“That’s much better pricing than what I can find. Can you also send me some pricing on convertibles?”
Kristen T.
“Jody always goes beyond doing all she can to make things work effortlessly. The number of trips she has handled for me and my daughter is too numerous to list. Suffice it to say that she is "Excellent!" This is why I continue to use your services. You are the BEST, and I thought you should know.”
Clair O.
“Aww Perry you are the absolute BEST! Thank you for all of your hard work. Sorry to put you through the ringer.”
Connie G.
“Thank you so much for going above and beyond to help me with this! I will be sure to use this example of superior customer service…”
Kate S.
“I had a situation where my flight was canceled after an 8 hour wait. My Specialist took the lead, she patiently went after Frontier for reimbursement at a local hotel the night of the issue; other hotels were all canceled, and she did it with finesse and success. It was amazing! She never gave up her efforts.”
Claire O.
“Wow, that is a great price! I’ll take it”
Andrea W.
“Thanks so much Regina, I appreciate your assistance and advising me on the additional benefit for my family!”
Christine H.
“5 Star Services... I tell ya!! You literally saved me more than $100”
Daisey L.
“You are a super star! Thank you!!”
Tracy B.
“Going on a cruise used to be an easy thing to do, but not any longer. Perry has been fantastic in helping us out with this cruise that was postponed from last year. Doubt we would be going without his assistance in everything.”
Robert R.
“Once again you amaze me with finding the cheapest deal!”
Tracy B.
“I would recommend Ultimate ID to everyone I know. It’s very helpful and puts your mind at ease.”
Lisa F.
Mercantile Bank of Michigan has selected Generations Gold, Inc. a fully independent third party service provider, to provide travel and other discount services on an exclusive basis directly to MercPerks® members. Mercantile Bank of Michigan assumes no liability for any of the providers in fulfilling their services. All liabilities, claims, damages, and demands are the direct responsibility of Generations Gold, Inc., the benefits provider. Discounts received through MercPerks® may not be used in conjunction with any other discounts. All program benefits are not available in all areas. Benefits and services are subject to change without notice. Please contact a Service Specialist for details. Certain restrictions apply.
We reserve the right to refuse, refund or cancel a service request for any reason including limitations on quantities, inaccuracies, errors in product, pricing, or any issues identified by our fraud detection activities. Generations Gold, Inc. reserves the right to suspend or cancel a membership without notice should Generations Gold, Inc. detect any instances of membership abuse, any violations of the Terms and Conditions or any practices deemed unsavory by Generations Gold, Inc..
The participating listed merchants are in no way affiliated with Generations Gold, Inc., nor are the listed merchants to be considered sponsors or co-sponsors of this program. Use of merchant names and/or logos is by the permission of each respective merchant and all trademarks are the property of their respective owners. Terms and conditions are applied to gift cards/certificates. Please see the merchant gift card/certificate for additional terms and conditions, which are subject to change at merchant’s sole discretion.
Certain MercPerks® membership benefits pertain to healthcare service discounts. Healthcare service discounts ARE NOT INSURANCE. You are required to pay for these services when rendered, however if you use a participating provider for these services you will receive a discount. Neither MercPerks®, WellCard Health or the Discount Medical Plan Organization can or will pay any provider on your behalf. The Discount Medical Plan Organization administering the healthcare service discounts is AccessOne Consumer Health, Inc. www.accessonedmpo.com For your free, no obligation healthcare service discount card, click here, no membership required.
Digital (eGift Card) Purchases. Most eGift Cards are delivered by email within an hour; however, you may experience delays if there are any problems with the processing or verification of your billing/shipping address or credit card information. Use of the eGift Card constitutes acceptance of the providing merchant's Terms and Conditions which can be found on their websites.
Plastic Gift Cards and Movie Ticket Passes are mailed USPS 7-10 business days after receipt of order and payment.
Please review the following choices carefully, refunds and returns can only be processed when eligible items are returned using the appropriate method.
Digital (eGift Card) Purchases cannot be returned. All sales are final. If the eGift Card is deemed unacceptable by the merchant or found to be inactivated and not redeemable, a refund will be issued to the credit card used for the purchase or replaced by the same or equivalent valued eGift Card.
Plastic Gift Cards and Movie Ticket Passes purchased may be returned for a full refund if the product is not accepted at the merchant or found to be inactivated and not redeemable. The card must be returned in new condition and returned within 30 days of the purchase date. A refund will be issued to the credit card used for the purchase or replaced by the same or equivalent valued plastic gift card or movie pass.
At Generations Gold, Inc., we recognize that many consumers who visit our Web sites are concerned about the information they provide us online, and how we maintain and use this information. To address these concerns and to demonstrate our commitment to privacy, we have developed and implemented this Privacy Policy for our company. Our policy may change from time to time; we encourage you to check it periodically.
How we use information we collect:
We only collect personally identifiable information that you voluntarily and knowingly provide us.
We use the information that you provide us for the purpose(s) for which you specifically provided it or for specific additional purposes for which we receive your prior consent.
We do not share any information you provide us with to anyone outside of Generations Gold, Inc. , except for suppliers who assist us in maintaining and managing the activities on our sites.
We employ appropriate security measures to protect the loss, misuse and alteration of any information you provide us.
General
We only collect personally identifiable information on
a voluntary basis. We do not require you to disclose more information
than is reasonably needed to participate in an activity on our
sites. We collect personally identifiable information primarily
to e-mail updates and news, for entry into promotions and to notify
subsequent winners, to send out brochures, etc. via regular mail
to subscribers, and to respond to your questions or suggestions.
Security
We employ appropriate security measures to protect the loss, misuse
and alteration of the information under our control. For our
www.mymercperks.com site, we employ state-of-the-art 128-bit Secure
Sockets Layer (SSL) software, which encrypts information you
input, as an additional security measure. However, as no online
data transmission can be guaranteed to be totally secure, we
(like all Web sites) cannot warrant or guarantee 100% security
of any information you transmit to us at our Web sites.
Links To Other Sites
Neither Generations Gold, Inc., nor any of its affiliates, shall
have any responsibility of any nature whatsoever for other Web
sites linked to this Web site, or any information contained thereon,
none of which has been verified or endorsed by either Generations
Gold, Inc. or any of its affiliates.